Cyclo Pro

workshop

Let us maintain your bike for you

Our highly trained staff are equipped to work on any bicycle brand.

Marius, our workshop manager personally supervises the running of the Shimano Service Centre and all repair work. All the bikes that come into our shop are looked after as if they are our own.

Please note: Bookings are essential. All bikes will be required to be signed off by 3 independent testers (mechanic, workshop manager, one additional person). This does cause a longer turnaround time, but we feel the added checks increase the value to our service.

Giant Service Centres are authorised, accredited and trained workshops within trusted Giant authorised retail stores. These Giant Service Centres have been equipped with the best tools, unrivalled knowledge and access to any and all spares that your bike may need – be it a simple service or a complete bike rebuild.

What Services we Offer:

BIKE WASH

R200

Recommended Once-a-month

Duration – Half day

  • Comprehensive wash, polish and lube
PIT – STOP

R350

RECOMMENDED BEFORE EVERY RACE

Duration – 1 DAY

  • Comprehensive wash, polish and lube
  •  Bike is ridden to make sure mechanically sound (extra work will be quoted for)
BASIC SERVICE

R550

Recommended every 3 months

Duration –1 TO 2 DAYS

  • Comprehensive wash, lube and polish.
  • Check sealant and refill if required (extra charge if required)
  • Check wear on following items:
    – CHAIN
    – CASSETTE
    – BRAKE PADS
    – FRONT CHAINRING BLADES
  • Adjust reach of brakes
  • Check if brakes need bleeding
  • Adjust calipers (brake rub)
  • Check headset smooth and tight
  • Check BB smooth and tight
  • Check hubs for play or roughness
  • Brunox front fork and rear shock
  • Check lockouts working ok on shocks
  • Check no play in linkage
  • Adjust front and rear gears
  • Check inner and outer gear cables
  • Check wheels true and not buckled
MEDIUM SERVICE

R950

Recommended Every 6 months

Duration – 1 TO 2 dAYS

  • Comprehensive wash and lube
  • Check sealant and refill if required (extra charge if required)
  • Check wear on following items:
    – CHAIN
    – CASSETTE
    – BRAKE PADS
    – FRONT CHAINRING BLADES
  • Adjust reach of brakes
  • Check if brakes need bleeding
  • Adjust calipers (brake rub)
  • Check headset to make sure smooth and tight
  • Service BB to make sure smooth and tight
  • Check hubs for play or roughness
  • Brunox front fork and rear shock
  • Check lockouts working ok on shocks
  • Check no play in linkage
  • Adjust front and rear gears
  • Check inner and outer gear cables
  • Check wheels true and not buckled
FULL SERVICE

R1,200

Recommended Once-a-year (road bikes and hardtails)

Duration – 2 days

  • Comprehensive wash and lube
  • Check sealant and refill if required (extra charge if required)
  • Check wear on following items:
    – CHAIN
    – CASSETTE
    – BRAKE PADS
    – FRONT CHAINRING BLADES
  • Adjust reach of brakes
  • Brakes bleed (incl fluid)
  • Adjust calipers (brake rub)
  • Service headset to make sure smooth and tight
  • Service BB to make sure smooth and tight
  • Service hubs
  • Brunox front fork and rear shock
  • Check lockouts working ok on shocks
  • Check no play in linkage
  • Adjust front and rear gears
  • Check inner and outer gear cables
  • True wheels (includes basic true, specialist work excluded)
FULL+ SERVICE

R1,600

Recommended Once-a-year (dual suspension bikes)

Duration – 2 -3 days

  • Comprehensive wash and lube
  • Check sealant and refill if required (extra charge if required)
  • Check wear on following items:
    – CHAIN
    – CASSETTE
    – BRAKE PADS
    – FRONT CHAINRING BLADES
  • Adjust reach of brakes
  • Brakes bleed (incl fluid)
  • Adjust calipers (brake rub)
  • Service headset to make sure smooth and tight
  • Service BB to make sure smooth and tight
  • Service hubs
  • Brunox front fork and rear shock
  • Check lockouts working ok on shocks
  • Check no play in linkage
  • Adjust front and rear gears
  • Check inner and outer gear cables
  • True wheels (includes basic true, specialist work excluded)
  • Linkage service (all suspension bolts removed, greased and inspect bearings)
PRO SERVICE

R2,500

Recommended Every 18 months (max)

Duration – 3 days

  • Comprehensive wash and lube
  • Check sealant and refill if required (extra charge if required)
  • Check wear on following items:
    – CHAIN
    – CASSETTE
    – BRAKE PADS
    – FRONT CHAINRING BLADES
  • Adjust reach of brakes
  • Brakes bleed (incl fluid)
  • Adjust calipers (brake rub)
  • Service headset to make sure smooth and tight
  • Service BB to make sure smooth and tight
  • Service hubs
  • Brunox front fork and rear shock
  • Check lockouts working ok on shocks
  • Check no play in linkage
  • Adjust front and rear gears
  • Check inner and outer gear cables
  • True wheels (includes basic true, specialist work excluded)
  • Linkage service (all suspension bolts removed, greased and inspect bearings)
  • Fork lower fork leg service (recommended every 6 months). Incl oils and lubes but not parts like seals etc.
  • Rear shock air-sleeve service (recommended every 6 months). Incl oils and lubes but not parts like seals etc.
E-bike Basic Service

R750

Bosch, SHIMANO and Giant only Recommended every 3 months

Duration – 1 to 2 days

  • Comprehensive wash and lube
  • Check sealant and refill if required (extra charge if required)
  • Check wear on following items:
    – CHAIN
    – CASSETTE
    – BRAKE PADS
    – FRONT CHAINRING BLADES
  • Adjust reach of brakes
  • Check if brakes need bleeding
  • Adjust calipers (brake rub)
  • Check headset smooth and tight
  • Check BB smooth and tight
  • Check hubs for play or roughness
  • Brunox front fork and rear shock
  • Check lockouts working ok on shocks
  • Check no play in linkage
  • Adjust front and rear gears
  • Check inner and outer gear cables
  • Check wheels true and not buckled
  • Bosch, Shimano and Giant SyncDrive/Yamaha software upgrade with diagnostic check with report

Additional Services Offered not incl. above:

  • Wheel Builds: Rebuild wheel R400, other wheel work from R200
  • Tubeless Conversion: From R200 incl tape, valve, sealant and labour (excludes tyre)
  • Fork/Shock Service: Quote upon inspection. Up to 3 working days
  • Full Pivot/linkage service: From R450 (excl. cost of bearings and/or bolts)
  • Box Bicycle: R450 (box, bubble-rap and labour). Excludes cleaning
  • E-bike diagnostics and software update: R300
  • Bicycle assembly out box: From R650


New bikes – 2 YEAR Factory Road/Gravel bike service plan
Includes:
2 x Basic services
2 x Full services

Value R3,900 incl vat
Package R3,400 incl vat
Save R500 incl vat

Vouchers can be used at any time within 2 years of purchase, however we recommend the following service intervals:
At 6 months – Basic service
At 12 months – Full service
At 18 months – Basic service
At 24 months – Full service

 

 

New bikes – 2 YEAR Factory Hardtail MTB bike service plan
Includes:
2 x Basic services
2 x Full services
1 x Suspension Fork service

Value R5,300 incl vat
Package R4,500 incl vat
Save R800 incl vat

Vouchers can be used at any time within 2 years of purchase, however we recommend the following service intervals:
At 6 months – Basic service
At 12 months – Full service
At 18 months – Basic service (incl full fork service)
At 24 months – Full service

 

 

 

New bikes – 2 YEAR Factory Full Suspension MTB bike service plan
Includes:
2 x Basic services
1 x Full service
1 x Fork suspension and Shock service
1 x Full+ service 

Value R7,600 incl vat
Package R6,800 incl vat
Save R800,00 incl vat

Vouchers can be used at any time within 2 years of purchase, however we recommend the following service intervals:
At 6 months – Basic service
At 12 months – Full service
At 18 months – Basic service (incl full fork and rear shock service)
At 24 months – Full + service

 

 

Service Plan Term’s & Conditions:

Pricing excludes consumables and non-reusable parts. Service plans valid for 2 years. services can be used anytime within the two years. Not transferable to another person or bike. Valid at Cyclo Pro service centre location (Port Elizabeth). Service plan can only be purchased at time of bike purchase or within 4 weeks of your new bicycle purchase. Service plan pricing does not include parts or additional labour. The service plan voucher must be presented when you drop your bike in.

*All services exclude parts, freight and extra labour. You will be contacted if there is any change to your quoted job. **Bookings essential for all services. Limited spaces available per day.  Any freight costs incurred obtaining parts to complete your bicycle service or repair will be on-charged to you per item. We do our absolute best to keep the most popular service parts in stock but because bikes can be very complex in nature, sometimes it is required that we source specific parts from multiple locations to complete your service centre job.

TOP 10 BENEFITS OF A SERVICE PLAN

  1. You’ll save money in the long run! A service plan is essentially heavily discounted maintenance that is paid in advance. You can’t get a deal like this at a later date.
  2. Regular maintenance improves the performance and longevity of your bicycle.
  3. We’ll find small problems before they develop into larger, more costly repairs.
  4. Confidence that you’ll stay safe in all weather conditions by having your bike inspected.
  5. You’ll enjoy your cycling more with a bike that works how it’s supposed to!
  6. Maintain the resale value of your bike. Poorly looked after bikes depreciate in value faster.
  7. Access to the latest E-bike firmware upgrades to keep it running efficiently and to its full potential.
  8. To keep your bike clean, inside and out.
  9. We’ll spot mechanical issues which you may not have noticed otherwise.
  10. To learn more about your bike and how to know when there is an issue with it in the future.